Q: When installing PDF Studio silently on multiple machines, how can I change the default installer options? For instance, how can I remove file associations? A: After you install PDF Studio on a machine, you can find a file called “response.varfile” under the installation folder in a folder called “.install4j”. This file contains all the parameters […]
Category: Installation / Registration
Common questions related to Installation, Licensing, Registration / Activation, Updates, etc…
Register PDF Studio again after upgrading/reinstalling OS
Q: I just upgraded/reinstalled my operating system, how can I re-register PDF Studio? A: If your computer name and user name have remained the same, you will not need to re-register PDF Studio. If you need to reinstall PDF Studio, just download the latest installer for the version you purchased and reinstall PDF Studio on […]
The registration or license for this machine is no longer active
Why am I receiving a message saying “The registration or license for this machine is no longer active”? PDF Studio will check on a regular basis to validate your registration with our licensing server. If you receive this message, this means that your license key was deactivated for this user and computer. Most back-end deactivations are […]
Changing PDF Studio User Home Folder
When using Active Directory group policy on Windows and the environment variables for UserProfile and HomeDrive are different, PDF Studio will use the UserProfile variable as PDF Studio “user home folder”, which is where user preferences and settings for PDF Studio will be stored. To change PDF Studio user home folder for PDF Studio (this […]
How do I check which PDF Studio version I’m using?
Q: PDF Studio has two versions, PDF Studio Standard and PDF Studio Pro. How do I check which version I’m using? A: You can check the version from the following locations: – Welcome screen – About screen. Go to Help -> About PDF Studio – Log file. Go to Help -> About PDF Studio -> click pdfstudio.log and scroll […]
Windows 10: Default PDF file association reverts to Microsoft Edge
Q: On Windows 10, I am receiving a notification saying “An app caused a problem with the default app settings for .pdf files, so it was reset to Microsoft Edge” and now PDF Studio is no longer my default PDF viewer. How do I fix this? A: A recent Microsoft security update (KB3135173) has changed […]
Duke University License Key Purchases
Q: When I try to use PDF Studio Pro, I receive a message saying “The subscription for this license has ended and PDF Studio is now in demo mode. If you know this license has been renewed, go to Help->License Information to reactivate your key. Otherwise contact your administrator to check for a new version […]
How to import user settings (including stamps & signatures) from an older version to a newer version
Q: I have just purchased the latest version of PDF Studio. Is there any way to import my stamps – and in general all my user settings – from the older version? A: If you upgraded to next version (for example: from version 9 to 10), PDF Studio installer will automatically copy all of the […]
Another way to silently install and register on the Mac
Instructions below are not for single user installation, they are for an IT person installing PDF Studio silently on multiple Mac machines. When trying to install and register silently on the Mac, if you are having trouble to get the command-line to register to accept the string after the –args for the open statement, please […]
Upgrade evaluation key to a full key
Q: I have received a time-limited evaluation key for PDF Studio. What is the easiest way to purchase and upgrade my key to a full key? A. Upgrading your Evaluation Key into a Full Key The easiest way to upgrade your evaluation key to a full production key, is to follow the link that was […]
