Q: I am running Ubuntu Linux, I just installed PDF Studio and I am unable to print a PDF document. A: In order to print under Linux, you will need to install the printer driver for your printer. This is required to print from any application, not only PDF Studio. Different printers will have different setup, […]
Category: Installation / Registration
Common questions related to Installation, Licensing, Registration / Activation, Updates, etc…
PDF Studio Silent Un-installation through command line
Q: Is there a way to uninstall PDF Studio silently through command line? A: PDF Studio can be uninstalled programmatically without requiring user input. On Windows: To uninstall PDF Studio: [File path to PDF Studio Uninstall.exe] -q For example: “C:/program files/PDFStudio2018/uninstall” -q To delete setting files: rmdir /S /Q [Directory of PDF Studio Setting files] […]
Running PDF Studio on Horizon View with User Environment Manager (UEM)
If you need to setup PDF Studio on Horizon View with User Environment Manager (UEM), follow the instructions below. These were For more information on UEM: https://www.vmware.com/products/user-environment-manager.html For detailed information about Application Profiler: https://blogs.vmware.com/consulting/tag/uem-application-profiler Setup Instructions By default UEM uses group policy to redirect folders to a network location. This group policy only has the […]
Changing installer default options during silent install, such as file association
Q: When installing PDF Studio silently on multiple machines, how can I change the default installer options? For instance, how can I remove file associations? A: After you install PDF Studio on a machine, you can find a file called “response.varfile” under the installation folder in a folder called “.install4j”. This file contains all the parameters […]
Register PDF Studio again after upgrading/reinstalling OS
Q: I just upgraded/reinstalled my operating system, how can I re-register PDF Studio? A: If your computer name and user name have remained the same, you will not need to re-register PDF Studio. If you need to reinstall PDF Studio, just download the latest installer for the version you purchased and reinstall PDF Studio on […]
The registration or license for this machine is no longer active
Why am I receiving a message saying “The registration or license for this machine is no longer active”? PDF Studio will check on a regular basis to validate your registration with our licensing server. If you receive this message, this means that your license key was deactivated for this user and computer. Most back-end deactivations are […]
Changing PDF Studio User Home Folder
When using Active Directory group policy on Windows and the environment variables for UserProfile and HomeDrive are different, PDF Studio will use the UserProfile variable as PDF Studio “user home folder”, which is where user preferences and settings for PDF Studio will be stored. To change PDF Studio user home folder for PDF Studio (this […]
How do I check which PDF Studio version I’m using?
Q: PDF Studio has two versions, PDF Studio Standard and PDF Studio Pro. How do I check which version I’m using? A: You can check the version from the following locations: – Welcome screen – About screen. Go to Help -> About PDF Studio – Log file. Go to Help -> About PDF Studio -> click pdfstudio.log and scroll […]
Windows 10: Default PDF file association reverts to Microsoft Edge
Q: On Windows 10, I am receiving a notification saying “An app caused a problem with the default app settings for .pdf files, so it was reset to Microsoft Edge” and now PDF Studio is no longer my default PDF viewer. How do I fix this? A: A recent Microsoft security update (KB3135173) has changed […]
Duke University License Key Purchases
Q: When I try to use PDF Studio Pro, I receive a message saying “The subscription for this license has ended and PDF Studio is now in demo mode. If you know this license has been renewed, go to Help->License Information to reactivate your key. Otherwise contact your administrator to check for a new version […]
