Q: I highlight some text using text highlight tool and the highlighting hides the text. I am running in a Terminal server environment. How can I solve this issue? A: If you’re experiencing opaque text highlights when running in a remote desktop or terminal server environment, you can follow the instructions below: Go to your […]
Category: Troubleshooting
Explanation and workaround for common errors and issues
Troubleshooting scanning problems in Linux
Q: I’m having problems when trying to scan into PDF Studio in Linux. What can I do? A: Using PDF Studio, you can directly scan your paper documents into PDF documents. This will allow you to work towards a paperless office and save time and trees.PDF Studio, like many other cross-platform applications, uses SANE to […]
Troubleshooting scanning problems in MAC
Q: I’m having problems when trying to scan into PDF Studio in MAC. What can I do? A: Using PDF Studio, you can directly scan your paper documents into PDF documents. This will allow you to work towards a paperless office and save time and trees.PDF Studio, like many other cross-platform applications, uses ICA to communicate […]
Troubleshooting scanning problems in Windows
Q: I’m having problems when trying to scan into PDF Studio in Windows. What can I do? A: Using PDF Studio, you can directly scan your paper documents into PDF documents. This will allow you to work towards a paperless office and save time and trees. PDF Studio 64bit uses WIA to connect to your […]
How to set up your scanner to work with Sane and PDF Studio under Fedora 27 Linux’s systemd
References: SaneDaemonTutorial sand systemd manual page RHEL: saned systemd support SaneOverNetwork Background: systemd uses “sockets” to replace the defunct xinetd. systemd will listen on port 6566 tcp and use saned.socket to start an instance of saned@.service for each request to port 6566 tcp Note: in the follow paper, “#” refers to the command prompt of […]
How to fix the issue with blank pages for PDFs created with ScanSnap on macOS Sierra
Q: When I use Scansnap to scan paper to PDF on macOS Sierra, the scanned pages are turned into blank pages and existing scanned pages are deleted under some circumstances. How can I solve this issue? A: This is a compatibility problem between macOS Sierra and Fujistu Scansnap. If a PDF document has been created with Scansnap, some pages may […]
“Access is denied” when saving documents
Q: When I try to save my document, it won’t allow me to do so. I get a message reading “Access is denied”. How can I solve this issue? A: The “Access is denied” message means that you do not have permissions to modify the file that you are working on. This could happen for various […]
Unable to rearrange / move pages within a PDF due to document permissions
Q: I cannot seem to able to re-arrange pages within a PDF document using drag and drop, how can I solve this issue? A: If you’re seeing error message, it is most likely that your document is protected with a password and limited permissions or with a digital signature which prevent any page manipulation. You can verify this […]
Troubleshooting errors with Save / Save As in PDF Studio
Q: I cannot save/save as the document in PDF Studio, how can I solve this issue? A: When you’re having errors with the saving, please follow our workarounds below: Try saving the document in another directory. Make sure your current hard drive/partition is not running out of space. If the error is “The process can not access the file […]
“No print service found” on MAC
Q: When I try to print with PDF Studio, I get a message “no print service found”. It is working fine in other apps and only happen in PDF Studio. How can I solve this issue? A: To solve this issue, you can try to follow our troubleshooting article: https://kbpdfstudio.qoppa.com/?p=3354 If it still does not work, change the […]
