PDF Studio installer hangs on license agreement dialog

Q: When I start installing PDF Studio, it hangs on the license agreement dialog and does not let me agree and continue. How can I solve this issue? A: It is a known issue with our  Mac installer  which happens only under specific circumstances that we are still trying to identify. We had a few users […]

Read More

The installer for PDF Studio Standard and PDF Studio Pro

Q: When I click on the link it only takes me to a download of PDF Studio instead of PDF Studio PRO which is what I purchased.  Can you send a new link or instructions how to get the “PRO” version?  A:  PDF Studio uses the same application installer for both edition of PDF Studio (Standard and […]

Read More

Add a User to my license

Q: I have purchased a user license and would like to add a second user to my existing license instead of purchasing a new license key. Is this possible? A: Yes, you can. Starting in PDF Studio 2018.3.1, you can use our license key management tool to add users to your license key. Click Help tab -> […]

Read More

Connecting a scanner on Linux

Q: I am running Ubuntu Linux, I just installed PDF Studio and I am unable to scan a document. A: In this KB article, we’re going to connect Brother MFC-L2700DW scanner on Ubuntu 16.04.3. Different scanners will have different setup, you will need to refer to the scanner manufacturer website for more details instructions. Step 1. Install the scanner driver For brother printer/scanner, […]

Read More

Unregister PDF Studio through command-line

Un-registering PDF Studio: Instructions to silently un-register PDF Studio through command line. On Windows: cd “Program Files”\PDFStudio12 pdfstudio12.exe -unregister -console On Linux / Unix: cd pdfstudio11 sh ./pdfstudio12 -unregister -console On Mac OS X: cd Applications open -n “PDF Studio 12.app” –args -unregister -console  

Read More

Installing a Brother Printer on Linux

Q: I am running Ubuntu Linux, I just installed PDF Studio and I am unable to print a PDF document. A: In order to print under Linux, you will need to install the printer driver for your printer. This is required to print from any application, not only PDF Studio. Different printers will have different setup, […]

Read More

PDF Studio Silent Un-installation through command line

Q: Is there a way to uninstall PDF Studio silently through command line? A: PDF Studio can be uninstalled programmatically without requiring user input. On Windows: To uninstall PDF Studio: [File path to PDF Studio Uninstall.exe] -q For example: “C:/program files/PDFStudio2018/uninstall” -q To delete setting files: rmdir /S /Q [Directory of PDF Studio Setting files] […]

Read More

Running PDF Studio on Horizon View with User Environment Manager (UEM)

If you need to setup PDF Studio on Horizon View with User Environment Manager (UEM), follow the instructions below. These were For more information on UEM: https://www.vmware.com/products/user-environment-manager.html For detailed information about Application Profiler: https://blogs.vmware.com/consulting/tag/uem-application-profiler Setup Instructions By default UEM uses group policy to redirect folders to a network location. This group policy only has the […]

Read More