Issues with registration

Registration issue with latest version Error: Registration could not be completed as the license file did not get saved. < If you get this error message when trying to register, it is most probably a permissions issue to write the registration file to your computer. If you are registering with a standard user key (the most typical), […]

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Graphics Card Ghost Rendering Display Issues on Windows 10 in PDF Studio

There is a very rare issue of compatibility between PDF Studio and certain graphics cards on Windows 10. Sometimes the application will show areas parts that repeat or the PDF content may look scrambled. An average PC comes with two graphics cards and usually by updating the drivers or tweaking your graphical preferences, you can […]

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Linux Print Paper Size Bug

Q: When I try to print from PDF Studio, it doesn’t print to the correct paper size. For example, when I change to A4 (ISO/DIN & JIS) in the PDF Studio print dialog, it seems as though it worked but it only prints on a small portion of the paper. A: PDF Studio is developed in Java […]

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Text Highlights Printing Problem on Mac

UPDATE: In PDF Studio 9 we added a temporary workaround to allow printing of the highlights from PDF Studio. We have set the highlights using an Alpha composite during printing which will allow the highlight to be transparent. This makes it so the text can still be seen but it will just not be as […]

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Text highlight blurry in Version 8 with Ubuntu & Mac OS X

Q: When I markup text with a yellow text highlight, the highlight is a little blurry on my document. Is there a reason for this? A: There was an issue affecting Mac OS X users and Ubuntu users (Ubuntu 12.04 and higher). This issue is resolved in version 8.2.2 for Mac OS X.  This issue […]

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Sticky Notes popup visible upon opening documents

Q: When you put a sticky note on a PDF document, it shows up closed. Any way to save/print so that the note contents are visible? A: Double-clicking on a sticky note will open the pop-up and display the sticky note content. But unfortunately, at the moment, PDF Studio cannot make sticky note popups visible initally upon opening documents. […]

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PDF Studio and Office365

Q: We have Sharepoint Online hosted by Microsoft in the office 365 cloud. When we try to connect to Sharepoint from PDF Studio demo version, we’re getting the following error message ‘login failed, check user name or password’ A: PDF Studio uses Sharepoint 2007 web services to connect to Sharepoint. PDF Studio is NOT compatible […]

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Non-Latin characters in form fields

Q: Sometimes, when I type in non-Latin characters in interactive PDF form fields, some characters vanish or disappear. Why is that so? What can I do to fix this? Update: This issue was resolved in PDF Studio 2018, released in May 2018. Make sure to download and install the latest version to resolve this issue.  […]

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Menu text visibility issue in Ambiance theme for Ubuntu

Q: When using the default Ambiance theme in Ubuntu 12.04 and above, the text in the menus is hard to read in the default PDF Studio look and feel.  What can I do to fix this? A: Depending on your version of Ubuntu, The GTK Look & Feel with the default Ambiance theme may not […]

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Login to Google Docs – 2 factor authentication

(Integration with Google Docs was discontinued as of PDF Studio 10) Q: I cannot log in to my Google account through your software. I do have 2 factor authentication enabled with Google for security. A: Users need to generate an application specific password if they are using Google’s high security feature. Please visit this link for more […]

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