Q: I’m getting an “OCR Library is not loaded” error when trying to perform OCR on my document. How can I fix this.
A: This error is caused by a missing package on your Windows machine needed by the OCR engine in PDF Studio 2021.
The OCR engine needs a Microsoft Visual C++ Redistributable package installed in order to work. Since nearly every Windows installation has a copy of this installed, PDF Studio does not come packaged with the Microsoft Visual C++ Redistributable in order to avoid having a larger installer file and installing a duplicate version of this package on our users system.
How to Fix This Error
Good news: We have added a fix for this error in our most recent installer!
If you do not want to upgrade or if the problem persists, you can follow the steps below:
Use File Explorer and go to PDF Studio installation folder (C:\Program Files\PDFStudio2021)
Open VC_redist.x64.exe and then Uninstall
Open VC_redist.x64.exe again to install.