There is a very rare issue of compatibility between PDF Studio and certain graphics cards on Windows 10 and sometimes on other operating systems as well.

When this happens, the PDF may look scrambled, with some ghosting areas parts that repeat.

Here are a few things to try:

  1. Start by making sure that you have the latest driver update for your graphics / video card in case there are any issues that have been fixed in an update.
  2. Try disabling graphics hardware acceleration if it is enabled. To do this, right click on the desktop and choose Properties. In the dialog that shows up, go to the Settings tab and then press Advanced. The Advance dialog should / might have a tab called “Troubleshoot” where there should be a setting to disable hardware acceleration.
  3. There are also ways to pass on some graphical options to PDF Studio application. Try the 2 options below, in the given order.
    • Add -Dsun.java2d.d3d=false as an option
      • Go to your user home folder and select .pdfstudio[version] directory (make sure to show hidden files)
      • Open user.vmoptions file using Notepad app
      • Add -Dsun.java2d.d3d=false
      • Save file
      • Relaunch PDF Studio
    • Add -Dsun.java2d.opengl=true as an option
      • Same steps as above
  4. Try changing some of the settings on the graphics card to see if this will resolve the scrambled display in PDF Studio.
  5. Try changing the resolution of the monitor and see if this has any effect. Changing the resolution to a lower setting has worked for some users.