Q: When I’m converting word/excel files to PDF using PDF Studio, it contains some invalid characters on Linux. How can I solve this issue? A: This issue happens when PDF Studio is not able to find a matching font for text in the original document and uses the fallback font as backup. Some of the […]
Category: General
License Key Management for Volume (Multi Users / Multi Key) Licenses
Q: Do you offer any license management tools for volume (Multi Users / Multi Key) installations to manage user / employee registrations? A: Yes, for customers with over 10 licenses who subscribed to a Subscription or Upgrade Plan can access PDF Studio License Key Portal. This feature is currently only available by request. To receive […]
Modern UI with Light & Dark Modes
The PDF Studio 2020.2.0 release has a new look! PDF Studio has been completely restyled to a more modern flat look and feel. The new design comes in both a Light & Dark themes and also provides enhanced 4K high DPI display support (especially on Linux). NOTE: the new Light theme is now the default […]
Opening PDF File Attachments on Chrome OS
Q: When I try to open an attached file in PDF Studio on my Chromebook it fails to open. How can I fix this? A: When running Linux applications on a Chromebook it runs inside a Linux container created by Chrome OS. The container is completely separated from the main Chrome operating system and so […]
Move content objects to front or to back in PDF Studio
Q: I want to move the text to the front/behind of the image object, is it possible in PDF Studio? A: Starting in PDF Studio 2020, we have a new option to move objects to Front, Behind, Forward and Backward. To use this feature, make sure to select “Edit Content” tool. It is under Document […]
Launch PDF Studio on Ubuntu 20.04
Q: Once I installed PDF Studio, the shortcut doesn’t display the icon and double-click on it just displays its content. How can I solve this issue? A: This is an issue on Ubuntu 20.04 Unity desktop. The workaround is to use Gnome instead. Or you can right click on PDF Studio icon and select “Allow […]
PDF Studio installer hangs on license agreement dialog
Q: When I start installing PDF Studio, it hangs on the license agreement dialog and does not let me agree and continue. How can I solve this issue? A: It is a known issue with our Mac installer which happens only under specific circumstances that we are still trying to identify. We had a few users […]
Issues when opening documents using Dolphin file manager
Q: When I drag and drop PDF documents from my dolphin file manager, it is showing some error message “Error: Getting dropped file. Reason: Owner failed to convert data”. Sometimes the splash screen shows up and then goes away and the document does not open. How can I solve this issue? A: It is a known […]
Windows Defender SmartScreen Warning when installing PDF Studio Viewer
You May Receive A “Windows Defender SmartScreen prevented an unrecognized app from running” Warning Message When Installing the Latest PDF Studio Viewer Installation Package. Product: PDF Studio Viewer 2019 April 27, 2020 Summary While installing the latest published build of PDF Studio Viewer application on Windows 10, you may receive the following warning: “Windows protected […]
Select all the text across all pages in a PDF document
Question: In selecting text from a PDF document, is there any way that I can select and copy text from more than one page at a time, such as, select all the text in a PDF document at one time and then paste it to another document? Answer: To select & copy the text from […]
