Q: How long does Qoppa Software support each version of PDF Studio?

A: Qoppa Software will provide email only technical support for PDF Studio troubleshooting and registration issues for 2 years from the date of initial public release. Additional software updates are released based on our Upgrade Policy & Release Schedule. The clock starts at the original release date of the first 0.0 version, for instance when version 2022.0.0 is first released.

Product Technical Support Periods

The below table provides a list of all product versions and their support periods.

Product Name Major Version Final Update General Availability End of Support
PDF Studio 2024 2024 April 18, 2024 April 18, 2026
PDF Studio 2023 2023 2023.0.4 May 11, 2023 May 11, 2025
PDF Studio 2022 2022 2022.2.5 May 31, 2022 Support Ended
PDF Studio 2021 2021 2021.2.2 June 23, 2021 Support Ended
PDF Studio 2020 2020 2020.5.2 August 31, 2020 Support Ended
PDF Studio 2019 2019  2019.2.5 May 13, 2019 Support Ended
PDF Studio 2018 2018 2018.4.4 May 11, 2018 Support Ended
PDF Studio 12 12 12.0.7 June 5, 2017 Support Ended
PDF Studio 11 11 11.0.7 May 6, 2016 Support Ended
PDF Studio 10 10 10.4.2 March 31, 2015 Support Ended
PDF Studio 9 9 9.2.2 March 28, 2014 Support Ended
PDF Studio 8 8 8.4 June 21, 2012 Support Ended
PDF Studio 7 7 7.4 December 19, 2011 Support Ended
PDF Studio 6 6 6.62 August 12, 2009 Support Ended

Support Provided

The following list includes support features offered during the PDF Studio & PDF Studio Viewer support lifecycle:

NOTEAdditional maintenance subscription options are available for large volume (250+) multi-user installations. For more information contact sales@qoppa.com

 

Self Service Tools

The following self service tools are still available once the support timeframe has ended: