Q: I’m running PDF Studio 2020 and when I try opening documents from Dropbox, I am receiving this error: “Received fatal alert: protocol_version” displays. How can I solve this issue? A: This problem is caused by to an outdated version (version 3.0.3) of the dropbox sdk jar that PDF Studio 2020 and PDF Studio 2019 […]
Category: Document Services
Integration with document services such as Google Drive, Sharepoint, etc…
Split a scanned PDF page in half (into two pages)
Q: I scanned a book in a way that two pages are visible in each scanned page. Is it possible to split each scanned page into two separate pages using PDF Studio? A: To split each scanned page into two separate pages, you can follow the instructions below. This method will duplicate the document and hide respectively […]
Login to Google Docs – 2 factor authentication
(Integration with Google Docs was discontinued as of PDF Studio 10) Q: I cannot log in to my Google account through your software. I do have 2 factor authentication enabled with Google for security. A: Users need to generate an application specific password if they are using Google’s high security feature. Please visit this link for more […]
Google Docs error 403.4 SSL required
Q: I am not able to access my Google Docs from PDF Studio 6 anymore. I can login fine but I am get the following error: “403.4 SSL required” when clicking on my collections. Is there a way to fix this? A: Google Docs changed security settings on their servers at the end of September without […]
Google Docs “files must be uploaded using the resumable upload mechanism”
(Integration with Google Docs was discontinued as of PDF Studio 10) Issue is resolved as of version 7.03 released January 27 2011. A new issue appeared today January 25 2012 with Google Docs. When trying to upload a PDF file from PDF Studio, some users may get the following error: “files must be uploaded using […]
Sharepoint Login
(Integration with Sharepoint was discontinued in PDF Studio 10) Q: How can I log in to my Sharepoint server with PDF Studio? I am getting the following error message: ‘login failed, check user name or password’. A: The most common error is when users try to use their email address to log in to the […]
