Q: I am trying to send emails from PDF Studio through Yahoo. I am using “PDF Studio Email” under Preferences > Email instead of my local desktop email application. When I try to connect to Yahoo Mail from PDF Studio, I get an authentication failed error message when I click on “Test Connection” button. How can I solve this issue?
A: In order to solve this issue, you will need to Generate App Password on your Yahoo account settings, follow the instructions below:
- Go to Yahoo Mail and click on your profile picture. Then in the drop down click “Account Info”
- Go to Account Security and select “Generate App Password”
- Copy the generated password
- Open PDF Studio and go to Preferences -> Email
- Choose radio button “Use PDF Studio”
- PDF Studio’s Internet Email Settings will open up
- Fill all the fields as required
- Use the code obtained in step 3 as the “Password” in that dialog
