Q: I just downloaded the latest version of PDF Studio on my new computer and my license key is not working with this new version.
A: The latest version of PDF Studio available for download is PDF Studio 2020. You might have a license key that is for a previous version of PDF Studio.
You can find information about your key by using our self-service page. An email will be sent to you letting you know what version of PDF Studio you purchased. Your license key is probably for an older version of PDF Studio, such as PDF Studio 2019, PDF Studio 2018, or earlier.
If your key is for Studio 2019 or an earlier version, you may:
- Get a free upgrade if you purchased PDF Studio 2019 on or after May 01 2020. Visit our self-service page to upgrade your license key for free.
- Upgrade to PDF Studio 2020 and receive a new key that will work with the new PDF Studio 2020 version.
- Download and install a previous version of PDF Studio and use your matching PDF Studio key.