Q: I just downloaded the latest version of PDF Studio on my new computer and my license key is not working with this new version.
A: The latest version of PDF Studio available for download is PDF Studio 2019. You might have a license key that is for a previous version of PDF Studio.
You can find information about your key by using our self-service page. An email will be sent to you letting you know what version of PDF Studio you purchased. Your license key is probably for an older version of PDF Studio, such as PDF Studio 2018, PDF Studio 12, or earlier.
If your key is for Studio 2018 or an earlier version, you may:
- Get a free upgrade if you purchased PDF Studio 2018 on or after February 1 2019. Visit our self-service page to upgrade your license key for free.
- Upgrade to PDF Studio 2019 and receive a new key that will work with the new PDF Studio 2019 version.
- Download and install a previous version of PDF Studio and use your matching PDF Studio key.